Contact Us
Got a question about a listing, spotted something that needs updating, or just want to send feedback on how we cover sweepstakes and social casinos? Here's how to reach the team behind verticenews.com.
How to reach us
The fastest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days. When you write in, it helps to include:
- The name of the platform your message relates to, if applicable
- A short description of the issue, question or suggestion
- Screenshots or dates, if you're reporting something that changed on a site we've reviewed
What we can help with
We're an independent site that researches and compares sweepstakes casinos such as Crown Coins, SplashCoins, Casino.Click and the other platforms listed on verticenews.com. We're happy to hear from readers on:
- Corrections — if a welcome offer, eligibility list or redemption term has changed since we last checked it
- General questions about how the sweepstakes model, Gold Coins and Sweepstakes Coins work
- Feedback on your own experience with a platform we've covered
- Suggestions for platforms or topics you'd like to see covered
We're not able to intervene in disputes between a reader and an individual operator, process account verification, or issue redemptions on a platform's behalf — those requests need to go directly to the operator's own support team through the site or app you registered with.
What we can't do
We don't offer legal, tax or financial advice. If you have questions about whether a sweepstakes casino is available in your state, how prize redemptions are taxed, or your rights as a player, we'd encourage you to check the operator's own terms and conditions and, where needed, speak with a licensed professional. Availability of sweepstakes casinos varies by state, and the rules can change — our responsible gambling page and terms and conditions page cover some of the general background if you want more detail before you write in.
Before you contact us about a specific platform
If your question is about a specific operator's offer, redemption threshold, accepted payment methods or state eligibility, it's worth checking that platform's own help centre or terms page first — those details can change without much notice, and the operator will have the most current answer. If, after that, you still think something on our site is out of date, let us know and we'll take a look.
Learn more about how we operate
If you'd like to understand more about who compiles our listings and how we approach this space, our About Us page explains our editorial process. We're not affiliated with any of the platforms we cover, and reaching out with feedback doesn't affect how any operator is ranked on verticenews.com.